Privacy policy
Introduction and commitment
This privacy policy describes how Clemenceau Group FZE (hereinafter "we" or "us") collects, uses, protects and shares the personal data of users (hereinafter "you" or "the user") when browsing the clemenceaugroup.com website.
We are committed to respecting the confidentiality of your personal data and to processing it transparently, securely and in compliance with applicable laws, including the General Data Protection Regulation (GDPR) for European users, and legislation in force in the United Arab Emirates.
By using our site or services, you agree to the terms of this policy.
Identity of the data controller
The data controller is:
Clemenceau Group FZE
Head office: Burj al Salam, Trade Center, Sheikh Zayed Road, Dubai, United Arab Emirates
Telephone: +971 56 606 1414
E-mail: hello@clemenceaugroup.com
Publication manager: Nouria Mameche
Collected data
We collect different categories of data:
a) Data voluntarily provided by the user
Identification data: surname, first name, e-mail address, telephone number.
Professional data: company name, position, business sector.
Information provided in your messages via contact forms, requests for quotes, appointments.
b) Data collected automatically during browsing
IP address, browser type and version, pages visited, duration of consultation, clicks made.
Technical information from cookies or similar technologies (see Cookie Management Policy).
c) Data from third-party sources
Public databases or commercial partners, where legally permitted.
Purposes of processing
Your data is collected for :
To provide our services: processing requests, sending information, customer follow-up.
Improve our services: traffic analysis, optimization of content and user experience.
Commercial prospecting: sending information, offers or news, only if you have given your consent.
Legal compliance: meeting legal and regulatory obligations.
Legal basis for processing
Our treatments are based on :
Your consent for marketing actions.
Performance of a contract or pre-contractual measures.
Our legal obligations (invoicing, document retention).
Our legitimate interest in developing our business and improving our services.
Data recipients
Your data is accessible only to :
Authorized team members.
Technical service providers (hosting, maintenance, emailing).
Administrative or judicial authorities, only if required by law.
We never sell your personal data.
Transferring data outside your country
Your data may be processed in the United Arab Emirates or in other countries offering an adequate level of protection. We implement appropriate safeguards (standard contractual clauses, specific agreements).
Shelf life
We keep your data only as long as necessary:
Contact data: 3 years after last exchange.
Contractual data: 10 years in accordance with accounting requirements.
Navigation data: duration defined in our Cookie Policy.
Data security
We implement technical and organizational measures to prevent unauthorized access, loss, disclosure or destruction of your data:
Secure servers (HTTPS, firewall, regular backups).
Access restricted to authorized persons only.
Raising our team's awareness of data protection.
Your rights
In accordance with the RGPD and applicable laws, you have the following rights:
Access to your data.
Rectification of inaccurate data.
Deletion of your data ("right to be forgotten").
Opposition to treatment.
Treatment limitation.
Portability of your data.
To exercise your rights, please contact hello@clemenceaugroup.com specifying your identity and the nature of your request.
Policy changes
We reserve the right to modify this policy at any time to adapt it to our practices or to legal developments. The date of the last update will appear at the top of this page.
Contact
If you have any questions about this policy or the processing of your data:
Clemenceau Group FZE
E-mail: hello@clemenceaugroup.com
Telephone: +971 56 606 1414